Returns & Exchange Policy
Not satisfied with our product? We promise full refund for the item.
- If you have any problems with your order, especially in terms of fit, size or colour, or if you come across any defects, we’ll be happy to refund the amount. Please return the unused item with tags within 15 days of receipt. In case you wish to change the item you bought, you will need to place a return request for the same following the process as listed below. After that you can re-order the style you want.
- You can email us at firstname.lastname@example.org within 15 days from the date of delivery.
- Please mention the order number in the subject line to help us quickly process your returns.
- Refunds will be charged back to the original form of payment used for purchase.
- For Returns and Exchanges, you may be asked to send the products through a reliable courier partner to the warehouse address:Bombay Primera Attire LLP, # 243_57/5, 9th Cross, Sir.V.Vishweshwariah Road, Bommanahalli, Bangalore-560068
- Exchange or refund is not applicable to goods sold during discount sales
- Once we receive the product at our warehouse, we will refund the money to your original payment mode.
- For Credit card/Debit card/Net Banking payments, it may take upto 2-5 business days for the refund amount to reflect in your account (depending upon your bank).
- Any Estilocus cashback vouchers applied will be activated again.
Please note that limited period offers which run for a specific period or product specific discounts may not be available by the time you return the order.
- Free Gifts cannot be returned or exchanged.
Please email to our customer support in case of any clarification.
Terms and Conditions for Returns
- estilocus.com will not be responsible for any incorrect fund transfer/voucher issuance against returns arising due to erroneous input by the customers. The customer takes complete responsibility for the accuracy of information provided.
- Refund will be issued only after the product is received at our warehouse.
- Prepaid refund will be initiated within 2 working days of receiving the product. It may take 2-5 business days for the amount, to reflect in your bank account.
- Please note that the complete order needs to be cancelled. Partial return of the products are not acceptable.
- Please pack the products properly and paste/write the following address, Bombay Primera Attire LLP, # 243_57/5, 9th Cross, Sir.V.Vishweshwariah Road, Bommanahalli, Bangalore-560068
- Please mention the Return Id on the packet.
- Please ensure that the packet is well sealed before handing over to the courier.
- Please use separate packets for items from separate orders.
- estilocus.com follows a 15 days day no questions asked return policy.